Privacy Policy
Last updated: February 2026
1. Information We Collect
When you use youtourer, we collect information you provide directly: name, email address, phone number, pickup and dropoff locations, and payment information. We also automatically collect device information, IP address, and usage patterns to improve our services.
2. How We Use Your Information
We use your personal information to process bookings and payments, communicate ride details and driver information, provide customer support, improve our platform, and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Sharing
We share your information with transport operators to fulfill your ride, payment processors (Stripe, Iyzico) to process payments, and law enforcement when required by applicable law. All partners are bound by data processing agreements that ensure your data is handled securely.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. Booking records and financial data are kept for 7 years for legal and tax compliance purposes. You may request deletion of your personal data at any time by contacting us.
5. Your Rights
Under KVKK (Turkish Personal Data Protection Law) and GDPR, you have the right to access, correct, delete, restrict processing of, and port your personal data. You also have the right to object to processing and to withdraw consent. To exercise these rights, contact [email protected].
6. Contact
For privacy inquiries, contact us at [email protected]. Data Controller: Voyens Technology, Antalya, Turkey. We will respond to your request within 30 days.